about us



With over 45 years of collective experience in the travel industry our founders, Spencer and Simon, yearned to go back to the days when the travel industry was regarded as a service industry. The world is full of five-star hotels offering amazing amenities, infinity pools, spa treatments and Michelin star cuisine; the views alone often sell the hotel to consumers. Not every hotel is for everyone and not every destination is for everyone, this is where that gap was forming for consumers and where we connect the dots.

What sets us apart?


We’re Lucky enough to have travelled the world and experience the very best that luxury travel has to offer, We have stayed at the finest hotels, forming great relationships with the hotel management. We have rubbed shoulders with the locals and experienced their authentic culture. Its these unique connections and diverse experiences that allow us to connect travellers with a hotel and destination that truly suits them. The finer details make a holiday an experience to cherish and it in these fine details where we excel. We specialise in bespoke holidays offering only the finest quality activities and accommodations accompanied by an exemplary level of service.



Managing Director

I always knew I wanted to work in the travel industry and explore the world. Some 27 years ago I had a chance encounter with a lady who informed me of a new travel agency branch opening in Fulham, changing my life forever. I joined Lunn Poly in 1992 spending 4 years with them on reservations starting in the new Fulham store before moving to the flagship Bayswater store.

In 1996 I left Lunn Poly and moved into the world of direct packaging and marketing of our own tailor made holidays and this is where I first met Simon. It was during my first visit to Dubai in 1999 that I decided my future would be away from sales and set myself a 5 year plan to move into the Product and Contracting side of the travel industry; this has been where I have operated since 2004. I have been lucky enough to travel the world staying at some great hotels, embracing new cultures, winning a few awards and forging long lasting relationships.

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Executive Director

I joined the travel industry straight from school, initially working for an air fares database company loading airfares and selling the system to travel agents across the country.

I soon realised I had more interest in the destinations than the technology side of the industry, so I moved on to work for an agent selling Australia & New Zealand holiday packages and Round the World itineraries. From here, I caught the travel bug and soon decided to explore the world, spending time travelling through the Middle East & Asia, before settling to live and work in Australia for some time. Ever since I returned to the UK in 2003 I have specialised in luxury holidays and bespoke travel arrangements to destinations worldwide. I’ve been fortunate enough to visit many of these amazing destinations and experience the hotels for myself, getting to know my clients personally along the way.

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In 2023, The Luxury Travel Society is committed to incorporating sustainable practices into every aspect of our business. We understand that travel can have a significant impact on the environment,and we believe it is our responsibility to minimize that impact as much as possible.

We have implemented a number of measures to reduce our carbon footprint, including using renewable energy sources, reducing waste, and promoting sustainable tourism. Additionally, we have partnered with local organizations to support conservation efforts and promote sustainable economic development in the destinations we visit. We are also dedicated to educating our clients on the importance of sustainable travel and encouraging them to make environmentally-friendly choices while on their trips.

Financial Protection

We are fully ATOL bonded (11696 SESG Travel Ltd) and hold liability insurance up to £10m per person.

For additional financial protection we are part of the Protected Trust Services Group (Member 5416), this means that any money you pay us is held in an independently regulated trust account and we do not use a penny of your funds for the day to day running of our business. At the relevant time close to travel the trustees will make the final balance payments to all suppliers who make up your fully tailor-made package giving you complete peace of mind that your funds are protected from start to finish.

Learn more about our process by clicking here.