I always knew I wanted to work in the travel industry and explore the world. Some 27 years ago I had a chance encounter with a lady who informed me of a new travel agency branch opening in Fulham, changing my life forever. I joined Lunn Poly in 1992 spending 4 years with them on reservations starting in the new Fulham store before moving to the flagship Bayswater store.

In 1996 I left Lunn Poly and moved into the world of direct packaging and marketing of our own tailor made holidays and this is where I first met Simon. It was during my first visit to Dubai in 1999 that I decided my future would be away from sales and set myself a 5 year plan to move into the Product and Contracting side of the travel industry; this has been where I have operated since 2004. I have been lucky enough to travel the world staying at some great hotels, embracing new cultures, winning a few awards and forging long lasting relationships.

For me, the current industry has sacrificed service levels and attention to detail for automation and technology. Our aim at The Luxury Travel Society, is to push service limits to a new level without ever losing that personal touch that made me fall in love with the travel industry many moons ago.

I joined the travel industry straight from school, initially working for an air fares database company loading airfares and selling the system to travel agents across the country.

I soon realised I had more interest in the destinations than the technology side of the industry, so I moved on to work for an agent selling Australia & New Zealand holiday packages and Round the World itineraries. From here, I caught the travel bug and soon decided to explore the world, spending time travelling through the Middle East & Asia, before settling to live and work in Australia for some time. Ever since I returned to the UK in 2003 I have specialised in luxury holidays and bespoke travel arrangements to destinations worldwide. I’ve been fortunate enough to visit many of these amazing destinations and experience the hotels for myself, getting to know my clients personally along the way.

Myself and Spencer have handpicked all the resorts featured online based on our experiences and relationships with hoteliers. It’s this level of personalisation we want to bring to The Luxury Travel Society, the ultimate concierge service in travel.